Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: 20 March 2026
Introduction
Ditchling Pharmacy is committed to protecting the privacy and personal information of individuals who use our website and services. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit or interact with our website or any related services (collectively referred to as the "Site").
By accessing or using the Site, you acknowledge that your information may be handled in accordance with this Privacy Policy. If you do not agree with the practices described here, you should discontinue use of the Site.
We may revise this Privacy Policy periodically to reflect changes in legal requirements, business practices, or technology. Updates will be published on this page.
Data Controller and Processor
Ditchling Pharmacy is the data controller for personal data collected through this Site.
PharmAppy Services Limited provides the underlying technology platform and acts as a data processor, processing personal data on behalf of Ditchling Pharmacy for the purpose of operating and supporting the Site.
Information We Collect
Personal Information
You may provide personal information such as your name, contact details, and address when interacting with the Site.
Technical Information
We may collect technical data such as IP address, browser type, and device information to ensure the Site functions correctly.
Payment Information
Payments may be processed by third-party providers. Ditchling Pharmacy does not store full payment details.
How Your Information Is Used
Information may be used to:
- Provide services
- Respond to enquiries
- Improve the Site
- Maintain security
- Comply with legal obligations
Lawful Basis for Processing
We process personal data based on:
- Consent
- Performance of a contract
- Legal obligation
- Legitimate interests
Data Storage
All personal data is processed and stored within the United Kingdom.
Disclosure of Information
Information may be shared with:
- Service providers
- Legal authorities where required
- Trusted partners where necessary
Cookies
The Site does not use cookies or similar tracking technologies. If this changes, this policy will be updated.
Security
We implement appropriate measures to protect personal data. However, no system is completely secure.
Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Withdraw consent
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Retention
Personal data is retained only as long as necessary for legal and operational purposes.
Contact
If you have any questions about this Privacy Policy, you may contact: